Privacy Policy

Account information: Name, email, phone number, company name, and billing address collected at registration.

Usage data: Pages visited, features used, search queries, session duration, and click patterns.

Device & technical data: IP address, browser type and version, operating system, device identifiers, and referring URLs.

Transaction data: Purchase history, RFQ submissions, bid activity, and payment records (we never store full card numbers).

Communications: Messages sent through the platform, support tickets, and any feedback you provide.

We use the information we collect to:

• Provide, operate, and continuously improve our platform
• Process transactions and send related confirmations
• Send product updates, security alerts, and support messages
• Personalise your experience and surface relevant content
• Conduct research and analytics to develop better features
• Detect, investigate, and prevent fraud and security threats
• Comply with legal obligations and enforce our terms
• Send marketing communications where you have given consent

We do not sell your personal information. We may share it only in these circumstances:

Service providers: Trusted vendors who process data on our behalf — cloud hosting, payment processors, email delivery, analytics platforms. All are bound by strict data processing agreements.

Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before this occurs.

Legal requirements: When required by applicable law, regulation, court order, or to protect the rights, safety, or property of eBuilding or others.

With your consent: In any other case where you explicitly authorise us to share your data.

We implement industry-standard technical and organisational safeguards to protect your data.

We use cookies and similar technologies to enhance your experience, analyse usage, and support marketing.

Essential cookies are required for the platform to function and cannot be disabled.

Analytics cookies help us understand usage patterns to improve our product.

Marketing cookies allow us to show relevant advertising based on your browsing behaviour.

Manage your preferences anytime on our Cookie Settings page.

Depending on your location you may have the following rights under GDPR, CCPA, or equivalent law:

To exercise any right, contact [email protected]. We respond within 30 days.

Account data is retained for the duration of your account and up to 3 years after closure.

Transaction records are kept for 7 years to comply with financial regulations.

Marketing data is deleted within 90 days of consent withdrawal.

Upon request, we delete or anonymise personal data unless retention is legally required.

eBuilding's services are not directed at individuals under 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with data, we delete it immediately.

If you believe your child has submitted personal information, contact us at [email protected].

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Material changes are communicated by:

• Posting the updated policy with a new effective date
• Emailing the address associated with your account
• Displaying a prominent banner within the eBuilding platform

Continued use of our services after any update indicates acceptance of the revised policy.